Gulf Training & Consultation

Course Objectives

Provide participants with the following knowledge and skills
•    Key performance indicators (KPIs).
•    Performance indicators as a tool to align enterprise strategies.
•    Measuring organizational performance indicators and financial performance
•    Basis for implementation of Key Performance Indicators (KPIs).
•    Explanation of KPIs and KPIs.
•    The role of Key Performance Indicators (KPIs) in measuring the organization’s effectiveness, human resources and outputs.

Content

Introduction
•    Key Result Indicators
•    Key Performance Indicators
•    Seven Characteristics of KPIs
•    Definitions

Foundation Stones For Implementing Key Performance Indicators
•    Four Foundation Stones Guiding the Development and Use of KPIs
•    Defining Vision, Mission, and Strategy
•    How to Implement Winning KPIs in 16 Weeks

Developing And Using KPIs: A 12-Step Model
•    Senior Management Team Commitment
•    Establishing a Winning KPI Project Team
•    Establishing a “Just Do It’ Culture and Process
•    Setting Up a Holistic KPI Development Strategy
•    Marketing the KPI System to All Employees
•    Identifying Organization-Wide Critical Success Factors
•    Recording Performance Measures in a Database
•    Selecting Team-Level Performance Measures
•    Selecting Organizational Winning KPIs
•    Developing the Reporting Framework at All Levels
•    Facilitating the Use of Winning KPIs
•    Refining KPIs to Maintain Their Relevance

Course Target

Planning, Human Resource Management and Process Reengineering Officers
and Employees Responsible for Balanced Scorecards

Key Performance Indicators (KPIs)

Duration: 5 Days
Start Date: 2019/11/03
Location:
Language: ,
Course Fees:

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