Privacy Policy

Gulf Training & Consultation Center is committed to protecting the privacy of all users who visit our website or use our online services. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information:

Personal details such as name, email address, phone number, job title, and organization.
Payment information when registering for training programs or purchasing services.
Technical data such as IP address, browser type, and website usage statistics.

2. How We Use Your Information

Your information may be used for:

Processing registration for training programs and issuing invoices.
Providing customer support and confirming service delivery.
Sending training updates, schedules, and promotional offers (only if you opt-in).
Enhancing website performance and user experience.

3. Protection of Information

We apply industry-standard security measures to protect your data from loss, misuse, unauthorized access, or disclosure. Payment information is processed through secure, encrypted payment gateways.

4. Sharing of Information

We do not sell, trade, or share your personal data with third parties, except:

Authorized training partners and instructors when required for course delivery.
Payment service providers for completing transactions.
Legal authorities if required by law.

5. Cookies

Our website uses cookies to improve browsing experience and analyze site performance. You may choose to disable cookies from your browser settings.

6. Your Rights

You have the right to:

Request access to your personal data
Ask for corrections or updates
Request deletion of your information where legally applicable
Opt-out of marketing communication at any time

7. Contact

For any privacy-related inquiries, you may contact us at: info@gulf-training.com

Refund & Exchange Policy

At Gulf Training & Consultation Center, we aim to ensure a high-quality learning experience. This policy outlines our terms for refunds and course changes.

1. Refund Policy

A full or partial refund may be issued under the following conditions:

Full refund if cancellation is requested 7 working days before the course start date.
50% refund if cancellation is requested 3–6 working days before the course start date.
No refund for cancellations within 48 hours of the course start date or after the training has started.

Refunds will be processed to the original payment method within 7–14 working days.

2. Course Rescheduling (Exchange)

Participants may request to:

Transfer their registration to another course date.
Transfer the seat to another participant from the same organization.

Such changes must be requested at least 7 working days before the scheduled training date.

3. Course Cancellation by the Center

If we cancel or reschedule a course due to operational reasons:

Participants may choose between a full refund or transferring to another date at no additional cost.

4. Non-Refundable Items

The following are not eligible for refunds:

Digital materials already delivered.
Customized or in-house training programs after confirmation.
Administrative or processing fees charged by the payment gateway.

5. Contact for Refund Requests

Please submit refund or exchange requests to: finance@gulf-training.com

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